Contact Customer Care

Need it by December 24th?

Please observe the shipping timelines below to receive your item in time for the holidays. Questions? Contact our Tacori Customer Care team

Items Not in Stock (made by our Tacori artisans upon order placement)

  • Ground shipping: Order by Friday, 11/26 11:59 pm PST
  • 2nd Day shipping: Order by Saturday, 11/27 11:59 pm PST
  • Next Day shipping: Order by Sunday, 11/28 11:59 pm PST

In Stock Items (Last Minute Gifts)

  • Ground shipping: Order by Friday, 12/17 3 pm PST
  • 2nd Day shipping: Order by Tuesday, 12/21 3 pm PST
  • Next Day shipping: Order by Wednesday, 12/22 3 pm PST

Need to contact our Customer Excellence team?
November 26, 2021, Thanksgiving Day - Closed
November 27, 2021, Friday - Open and available 7:30 am-4:00 pm PST

Phone

1-800-860-2523

Phone

customercare@tacori.com

Our Hours

Monday - Friday: 9 AM - 4 PM Pacific Time

Tacori Connect

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Schedule a live video consultation with a Tacori Specialist to browse engagement rings, find your wedding bands, or get styling advice.

Hours:

Monday - Friday: 9 AM -5 PM Pacific Time

 Security Disclaimer: Tacori takes the protection of your personal information very seriously.  We will never request personal information including social security numbers, passwords, personal identification or any other confidential customer information.  Customers should never give out any personal information in response to a call, text, or email.  If we have questions about your order or you contact us, we may verify your order number, email address, and shipping address, but we will never contact you and ask for your full debit/credit card number or your Social Security Number.

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All Tacori pieces are handcrafted with extraordinary care by our artisans in California.

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Engagement Ring Guide

Everything you need to know to choose your one-of-a-kind ring for your one-of-a-kind love.

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Love Platinum

A love as pure as yours deserves the strongest of metals. Earn up to $500 towards your next platinum purchase.