Our Promise of Service
Every Tacori creation is handcrafted to last. When it needs care, it comes back to the craftsmen who made it.
What's included
Once your creation is authenticated, you may be eligible for our Promise of Service, which can include:
• Standard refurbishing
• Milgrain touch-up by hand
• Sizing, up to one full size up or down from the original
Every creation is reviewed by our craftsmen before service is confirmed. What we can do depends on the design, its condition, and the work it needs.
How to request care
Your Authenticity Card lists your Authorized Tacori Retail Partner. Bring your creation to them, and they will send it directly to our jewelry studio in Los Angeles.
If your retail partner is no longer in business, any current Authorized Tacori Retail Partner can send your creation in for you.
What to know before you send
Please have your authenticity number and original proof of purchase ready before scheduling service.
The Promise of Service covers the Tacori creation itself, not your center diamond.
Once an outside jeweler has worked on your creation, we may not be able to service it afterward. Bring it to an Authorized Tacori Retail Partner and our craftsmen will tell you what's possible.
Exceptions apply. Not all creations and circumstances qualify. Tacori reserves sole discretion to determine the services provided, subject to change at any time. Complimentary services do not include shipping or
